Maintaining Credit Memo

To maintain credit memos, first of all click on “Tasks” and then select the option of “Credit Memos” from drop down menu like below

After clicking on that, the following window will appear

There are two tabs in this window

1) Apply to Sales

2) Apply to Invoices

We use “Apply to Sales” tab when we did not made the sales order and make directly sales..So in this situation if goods are returned to us then we use this tab and select the customer Id and then write the quantity and item of goods and then click on save button to save it

Similarly If we made sales through sales order, then we select the customer Id the tab automatically shifts to “Apply to Invoices”

After selecting the invoice number, you will write the quantity of returned goods like below

After putting the amounts in returned column, click on “Save” from menu bar to save this transaction..

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